Performs a high volume and wide variety of insurance-related administrative tasks accurately and within required timeframes as directed/assigned by Account Team leadership
Ensures client loyalty by providing high levels of service and communication at all times
Demonstrates personal maturity and contributes to building and maintaining a high-performance team environment - is respected by teammates.
Demonstrates ability and internal motivation to learn, grow, and continuously improve
Qualified candidates will have:
2+ years of customer service experience
Associates or Bachelor's Degree in Risk Management, Insurance or Business Administration (will consider a strong equivalent of insurance experience)
Excellent administrative, multi-tasking, and organizational skills
Customer service skills
Outstanding verbal/written communication skills
Subject matter expert in Microsoft Office and good working knowledge of current technology
Exceptional personal character
For more information, please visit our website at www.ioausa.com
IOA is an Equal Opportunity Employer and is in compliance with Title VII of the Civil Rights Act of 1964 as amended, Age Discrimination in Employment Act of 1967, and the Rehabilitation Act of 1973, and employs without regard to sex, race, color, national origin, religion, age, handicap or status as a disabled or Vietnam era veteran.