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Desktop Support Specialist

Founded in 1988 with the idea that professional client service provided by knowledgeable, caring, and passionate people makes for a winning combination, Insurance Office of America has grown into a family of companies anchored by one of the nation’s largest privately held insurance brokerages. Whether working at our home office in suburban Orlando, Florida, one of our branch offices across the US and London, or with one of our subsidiary companies, the continued growth of our nearly 1,000 employees is a testament to our belief that great things start with great people!

At IOA, we’re driven by our mission and core values. We work hard, but we have fun too. Workplace ideals like leading by serving, work/family life balance, and giving back to our community aren’t just clichés here – they’re a part of who we are. We believe in helping people grow, develop and achieve their professional goals, so when you join the IOA team you truly become a partner in our shared success.

Some Great Reasons to Work at IOA…

  • Competitive salaries and bonus earning potential
  • Great benefits, including company paid health insurance
  • Paid time off for holidays, vacations, and sick time
  • 401K with employer match
  • Participation in employee stock plan
  • Opportunities for professional growth and career progression
  • Company commitment to work/family life balance and community service
  • Teammates who share your drive for excellence
  • Knowing every day you are helping our clients protect their families and businesses

We are looking for a Desktop Support Specialist to join our Longwood, Florida branch team.

Key Responsibilities:

  • Ability to perform all necessary functions to provide technical support for computers, printers and all desktop software
  • Efficiently provide phone support and training for desktop computers and software for the end users
  • Assists in corrective action and preventive maintenance as needed
  • Supports the IT staff in inputting and tracking of all help desk trouble tickets

Qualified candidates will have:

  • Exceptional personal character, including a strong work ethic, positive attitude, and willingness to assist others at all times
  • Ability to perform large work volumes with high degrees of accuracy

Required Skills & Experience:

  • 3+ years of related experience
  • High School diploma or equivalent
  • Must possess outstanding verbal/written communication skills

For more information, please visit our website at www.ioausa.com

IOA is an Equal Opportunity Employer and is in compliance with Title VII of the Civil Rights Act of 1964 as amended, Age Discrimination in Employment Act of 1967, and the Rehabilitation Act of 1973, and employs without regard to sex, race, color, national origin, religion, age, handicap or status as a disabled or Vietnam era veteran.

IOA is a drug free workplace.

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